A few weeks ago, I wrote an article about oral versus written communication in offshoring. One of my clients pointed me to another interesting question: how to make an offshore programmer enthusiastic about your project, how to motivate him and get …
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The past years, offshoring and nearshoring have become widespread among Western companies. Driven by the lack of skilled (IT) people in Western Europe, the high wages for IT people and the greying population, this industry is predicted to grow substantially …
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Have you ever tried to move a car or some other heavy object from a dead standstill? It’s much harder to steer a car that’s barely moving than one that is already moving at a good rate of speed. Likewise, it’s hard …
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In June of 2009 I published an article called ‘The Toyota Way in ICT?’. In last June’s Computable I read an article called ‘Indians defeat veterans in outsourcing’. In this article it is said that Dutch customers are happy with …
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I recently heard a great presentation of Amanda Crouch, partner at Global Business Partnership Alliance .She identified 7 steps that lead to real collaboration in an outsourcing relationship. An interesting statistic that underscores the importance of ‘relationships’: 70% of performance/delivery problems have …
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