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What is the role of empathy in an offshoring context?Wat voor rol speelt empathie in een offshoring context?Vad spelar empati för roll i ett offshoringsammanhang?Was ist die Rolle von Empathie in einem Offshoring-Kontext?
Last week, I gave a presentation at the Technical University in Delft and one of my topics was ’empathy’. I always get some questioning faces when I present a slide with a definition of empathy on it. Normally, technologists get taught about …
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