Category Archives: Outsourcing

Regarding our outsourcing group.

Agile Improvement Projects

Business needs for improvement projects are changing. Organizations expect faster results from their investments; they want their improvement projects to adapt to and follow changing business needs and be more engrained with the organizational way of working. The agile way …

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How far can offshoring go? Hoe ver kan offshoring gaan?Hur långt kan offshoring gå?Wie weit kann Offshoring gehen?

The Hackett Group published an interesting research about the future of offshoring. They did the research among 4700 companies with $1 billion in turnover or more. The researchers predict that by 2016, 2.3 million jobs will have been moved offshore …

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What is the role of empathy in an offshoring context?Wat voor rol speelt empathie in een offshoring context?Vad spelar empati för roll i ett offshoringsammanhang?Was ist die Rolle von Empathie in einem Offshoring-Kontext?

Last week, I gave a presentation at the Technical University in Delft and one of my topics was ’empathy’. I always get some questioning faces when I present a slide with a definition of empathy on it. Normally, technologists get taught about …

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How to Choose the Right Business Process Outsourcing Companies?Hoe kiest u een BPO bedrijf?Hur man väljer rätt BPO-leverantörer (Business Process Outsourcing)Wie man die richtige Firma für sein Outsourcing von Geschäftsprozessen auswählt?

Looking and choosing the right business process outsourcing companies should not be taken lightly if you want to ensure on time project delivery with the highest quality of work. Selecting a BPO provider must be prioritized first before choosing the …

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How software developers can overcome Cross-Cultural Communication mistakes in IT offshoring?

The IT talent pool available in India is highly skilled. These educated IT professionals are good English speakers. They should always try to go that extra mile in cross-cultural communication to understand customer’s needs when working on an IT offshore …

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