Regarding our outsourcing group.
More and more organizations are adopting Agile ways of working. The descriptions of Agile methods give much guidance on how to work agile on the team level. They describe the practices and support the set-up of Agile teams. But there …
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I frequently hear from people that an aspect which affects the effectiveness of their offshore team is high attrition. It is commonly understood that attrition rates in India are in the range of 20-40% per year which means that …
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To an ordinary person, outsourcing a business would seem like a waste of company resources and an additional complication for running a business. This makes sense because after all, why should a company send business abroad when it can be …
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I frequently speak to people in India that run BPO or software firms and I am always astonished by the numbers. People tell me that they started their software company 5 years back and employ 2000 people today. In Management …
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When it comes to service or process outsourcing based on the requirements of your company, most expert business advisors would suggest that the best way of doing this is to set a bidding process for various BPO providers. Naturally, the …
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