Business needs for improvement projects are changing. Organizations expect faster results from their investments; they want their improvement projects to adapt to and follow changing business needs and be more engrained with the organizational way of working. The agile way …
The Hackett Group published an interesting research about the future of offshoring. They did the research among 4700 companies with $1 billion in turnover or more. The researchers predict that by 2016, 2.3 million jobs will have been moved offshore …
Last week, I gave a presentation at the Technical University in Delft and one of my topics was ’empathy’. I always get some questioning faces when I present a slide with a definition of empathy on it. Normally, technologists get taught about …
Looking and choosing the right business process outsourcing companies should not be taken lightly if you want to ensure on time project delivery with the highest quality of work. Selecting a BPO provider must be prioritized first before choosing the …
I recently published an article on the famous Dutch IT magazine ‘Computable‘. In response to this article, I received some questions from Reza Sarshar of interaccess. The questions are interesting and I want to address all of them in this article. 1. What …
Managing global teams requires a solid structure and the right (software) tools. I often get the question of what tools we use in our company. I am always surprised when I show someone our project management tool, what impression it makes on …
The IT talent pool available in India is highly skilled. These educated IT professionals are good English speakers. They should always try to go that extra mile in cross-cultural communication to understand customer’s needs when working on an IT offshore …
More and more organizations are adopting Agile ways of working. The descriptions of Agile methods give much guidance on how to work agile on the team level. They describe the practices and support the set-up of Agile teams. But there …
As with anything in the world, there is no holy grail to make something work. In offshoring, there are many factors that influence the success of your projects. But I believe that there are 2 things that determine the success …
When speaking to software companies in Europe, I often get to hear ‘we want to have people in our office’. This is something I fully understand. Having people in your own office makes it easier for organization than having people …
Last week, Bridge organized Talk About IT for the 6th time, in cooperation with Efactor. Over 60 people visited Boom Chicago in Amsterdam. The event was a success, with an open and positive atmosphere and much relevant exchange of experiences. A short report, written …
I frequently hear from people that an aspect which affects the effectiveness of their offshore team is high attrition. It is commonly understood that attrition rates in India are in the range of 20-40% per year which means that …