The past few years international outsourcing has come to play an increasingly large part within the IT industry. Mainly large companies like KPN and Sogeti regularly decide to relocate projects offshore, especially to India. For example, KPN announced two weeks …
Yesterday, I visited a seminar in Amsterdam about offshoring and afterwards had a long discussion with a project manager from Accenture. The main message of the day for me was that if you want to work with people on a …
An android based tablet computing device with 350 gm weight, 7” size touch screen, 800 x 480 pixel resolution, OS:Android 2.2, 256 RAM,2GB storage capacity, 366Mhz processor, 3 hour battery back-up, 2 USB ports, support Wi-Fi connectivity, supports more than …
Internet and software projects are often executed on a fixed price & fixed date contract. The customer outsourcing the project feels ‘protected’ against delays and misunderstandings in delivery. But are you as a customer really protected or does it make …
The traditional outsourcing model uses a fixed price or SLA as a basis to manage the relationship between the people onshore and offshore. The agreement is based on result. In global staffing, the agreement is based on effort and availability. …
Last week, I was featured in a Dutch radio show on BNR about offshore outsourcing. The topic was ‘does offshoring create cost advantages?’, ‘how is the quality of offshore work?’ and ‘the do’s and don’t of offshore outsourcing’. The experts in the …
A few weeks ago, I wrote an article about oral versus written communication in offshoring. One of my clients pointed me to another interesting question: how to make an offshore programmer enthusiastic about your project, how to motivate him and get …
The past years, offshoring and nearshoring have become widespread among Western companies. Driven by the lack of skilled (IT) people in Western Europe, the high wages for IT people and the greying population, this industry is predicted to grow substantially …
Have you ever tried to move a car or some other heavy object from a dead standstill? It’s much harder to steer a car that’s barely moving than one that is already moving at a good rate of speed. Likewise, it’s hard …
In June of 2009 I published an article called ‘The Toyota Way in ICT?’. In last June’s Computable I read an article called ‘Indians defeat veterans in outsourcing’. In this article it is said that Dutch customers are happy with …
I recently heard a great presentation of Amanda Crouch, partner at Global Business Partnership Alliance .She identified 7 steps that lead to real collaboration in an outsourcing relationship. An interesting statistic that underscores the importance of ‘relationships’: 70% of performance/delivery problems have …
If we look back at the current era in about 15-20 years, will we be talking about a revolution when we talk about offshoring? Could offshoring become so ingrained in the way we do business, that it truly changes the …