Network Intelligent Payment Solutions
Network Intelligent Payment Solutions (Network-IPS) is a full-service payment solutions provider based in Abu Dhabi, UAE. It provides its customers with custom, end-to-end payment solutions spanning from acquiring and point of sale, to reconciliation and posting.
Requirement Outline
Network-IPS approached us to create a third party payment application (named ‘THE BOOK’®) for one of its clients, which is a leading bank in the UAE.
‘The Book’ should allow the bank’s customers to make third-party utility bill payments from the bank branch. The online application should function as a single window system to the customers of various service providers (Merchants).
The bank wanted to enhance the footfall in their physical location through this web portal. Online banking facility was affecting the in-branch customer footfall. By allowing customers to pay their third-party bills from the bank premise, they aimed at enhancing the in-branch customer interaction.
Our Approach and Solutions
- Extended an experienced team of Agile professionals containing System Architect, Development Lead, User Experience Lead, and Quality Lead.
- Proactively suggested and implemented task creation/management, UI design, mockup creation, DB design of workflow, etc. based on the initial requirement doc.
- Made the application highly customizable. The bank admin can add and manage additional service providers without any help from developers.
- Automated the Maker-Checker process. Admin can easily manage the queues of the Maker (the one who creates the transaction) and the Checker (the one who confirms/authorizes the same.
An Overview of the Payment Application
- It enables Merchants to accept/collect payments from their customers through the bank branch.
- Inquiries, payments, and cashback can be performed through this application.
- Initiate refunds if the transaction was not successful.
- Provide comprehensive centralized single sign-on and context-aware administration interface.
- A security module for two-factor authentication.
Major Modules in the Payment Application
- Admin Module:
- Takes care of user management, Merchant management, settings management, and service management.
- Admin can assign a transaction to a checker if required.
- Maker Module:
- Major role of the maker is to collect payments for the services provided by bank.
- Maker is also responsible for doing operations.
- Checker Module:
- Checker’s major role is to approve the transactions that are initiated by Maker.
- Report:
- User can view or download the reports according to the conditions provided.
The Technologies We Used
C#.NET, MVC, DevExpress, jQuery, and SQL
The Outcome
Network-IPS was extremely pleased with the collaboration. The application was a versatile one enabling the end-client to expand their service offering.
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